Contact information

LuxeLather | Customer Care & Business Information

Welcome to LuxeLather.

We are committed to providing a helpful, transparent, and professional shopping experience for every customer.

Whether you have a question about our decorative soap dispensers, need assistance with an order, or would like information about shipping and returns, our customer support team is here to help.

1. Official Business Information

Business Name: LuxeLather

Website: https://luxelather.store

Established: 2023

Business Address:

273091 Panorama Rd
Rocky View County, AB T4B 4Z1
Canada

Customer Support Email: support@luxelather.store

Telephone: +1 (403) 880-0702

2. Our Products

LuxeLather specializes in elegant bathroom accessories and everyday home essentials.

Our product collection includes:

Decorative glass soap dispensers.
Refillable hand soap bottles.
Bathroom countertop accessories.
Liquid soap and lotion dispensers.
Stylish kitchen and vanity essentials.
Related home décor accessories.

Our goal is to bring together beautiful designs and practical functionality for modern living spaces.

3. Customer Support

Our customer service team can assist with:

Product Questions

Information about product designs, materials, dimensions, colors, and intended uses.

Order Assistance

Help with order confirmation, purchase details, and order-related questions.

Shipping and Tracking

Assistance with delivery estimates, tracking information, and shipping concerns.

Returns and Refunds

Guidance on our 30-day return policy, refund requests, and exchanges.

General Inquiries

Questions, feedback, and suggestions regarding our products or website.

4. How to Contact Us

For the most convenient assistance, please email:

support@luxelather.store

When contacting us about an existing order, please include:

Your full name.
Your order number.
Your email address.
A description of your inquiry.
Relevant photographs, when applicable.

Providing these details helps us review your request efficiently.

You may also contact us by telephone at:

+1 (403) 880-0702

5. Shipping Information

We offer free standard worldwide shipping.

Our estimated delivery timeframe is 7–10 business days after dispatch.

Actual delivery times may vary by destination and shipping conditions.

Please review our Shipping Policy for additional information.

6. Return and Refund Assistance

We offer a 30-day return and refund policy.

Eligible returns are free, with no restocking fees.

To request a return or refund, please email our support team before sending any products back.

Our team will provide the appropriate instructions.

7. Business Correspondence

Our published business address is:

273091 Panorama Rd
Rocky View County, AB T4B 4Z1
Canada

Please note that this address is provided for business correspondence and should not be used for product returns unless our support team specifically instructs you to do so.